NAACL 2021 论文列表

Annual Conference of the North American Chapter of the ACL

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Imperfect also Deserves Reward: Multi-Level and Sequential Reward Modeling for Better Dialog Management

Zhengxu Hou, Bang Liu, Ruihui Zhao, Zijing Ou, Yafei Liu, Xi Chen, Yefeng Zheng

展开摘要

For task-oriented dialog systems, training a Reinforcement Learning (RL) based Dialog Management module suffers from low sample efficiency and slow convergence speed due to the sparse rewards in RL. To solve this problem, many strategies have been proposed to give proper rewards when training RL, but their rewards lack interpretability and cannot accurately estimate the distribution of state-action pairs in real dialogs. In this paper, we propose a multi-level reward modeling approach that factorizes a reward into a three-level hierarchy: domain, act, and slot. Based on inverse adversarial reinforcement learning, our designed reward model can provide more accurate and explainable reward signals for state-action pairs. Extensive evaluations show that our approach can be applied to a wide range of reinforcement learning-based dialog systems and significantly improves both the performance and the speed of convergence.

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If You Want to Go Far Go Together: Unsupervised Joint Candidate Evidence Retrieval for Multi-hop Question Answering

Vikas Yadav, Steven Bethard, Mihai Surdeanu

展开摘要

Multi-hop reasoning requires aggregation and inference from multiple facts. To retrieve such facts, we propose a simple approach that retrieves and reranks set of evidence facts jointly. Our approach first generates unsupervised clusters of sentences as candidate evidence by accounting links between sentences and coverage with the given query. Then, a RoBERTa-based reranker is trained to bring the most representative evidence cluster to the top. We specifically emphasize on the importance of retrieving evidence jointly by showing several comparative analyses to other methods that retrieve and rerank evidence sentences individually. First, we introduce several attention- and embedding-based analyses, which indicate that jointly retrieving and reranking approaches can learn compositional knowledge required for multi-hop reasoning. Second, our experiments show that jointly retrieving candidate evidence leads to substantially higher evidence retrieval performance when fed to the same supervised reranker. In particular, our joint retrieval and then reranking approach achieves new state-of-the-art evidence retrieval performance on two multi-hop question answering (QA) datasets: 30.5 Recall@2 on QASC, and 67.6% F1 on MultiRC. When the evidence text from our joint retrieval approach is fed to a RoBERTa-based answer selection classifier, we achieve new state-of-the-art QA performance on MultiRC and second best result on QASC.

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Identifying inherent disagreement in natural language inference

Xinliang Frederick Zhang, Marie-Catherine de Marneffe

展开摘要

Natural language inference (NLI) is the task of determining whether a piece of text is entailed, contradicted by or unrelated to another piece of text. In this paper, we investigate how to tease systematic inferences (i.e., items for which people agree on the NLI label) apart from disagreement items (i.e., items which lead to different annotations), which most prior work has overlooked. To distinguish systematic inferences from disagreement items, we propose Artificial Annotators (AAs) to simulate the uncertainty in the annotation process by capturing the modes in annotations. Results on the CommitmentBank, a corpus of naturally occurring discourses in English, confirm that our approach performs statistically significantly better than all baselines. We further show that AAs learn linguistic patterns and context-dependent reasoning.

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Identifying and Resolving Annotation Changes for Natural Language Understanding

Jose Garrido Ramas, Giorgio Pessot, Abdalghani Abujabal, Martin Rajman

展开摘要

Annotation conflict resolution is crucial towards building machine learning models with acceptable performance. Past work on annotation conflict resolution had assumed that data is collected at once, with a fixed set of annotators and fixed annotation guidelines. Moreover, previous work dealt with atomic labeling tasks. In this paper, we address annotation conflict resolution for Natural Language Understanding (NLU), a structured prediction task, in a real-world setting of commercial voice-controlled personal assistants, where (1) regular data collections are needed to support new and existing functionalities, (2) annotation guidelines evolve over time, and (3) the pool of annotators change across data collections. We devise an approach combining information-theoretic measures and a supervised neural model to resolve conflicts in data annotation. We evaluate our approach both intrinsically and extrinsically on a real-world dataset with 3.5M utterances of a commercial dialog system in German. Our approach leads to dramatic improvements over a majority baseline especially in contentious cases. On the NLU task, our approach achieves 2.75% error reduction over a no-resolution baseline.

Industry
Identifying Medical Self-Disclosure in Online Communities

Mina Valizadeh, Pardis Ranjbar-Noiey, Cornelia Caragea, Natalie Parde

展开摘要

Self-disclosure in online health conversations may offer a host of benefits, including earlier detection and treatment of medical issues that may have otherwise gone unaddressed. However, research analyzing medical self-disclosure in online communities is limited. We address this shortcoming by introducing a new dataset of health-related posts collected from online social platforms, categorized into three groups (No Self-Disclosure, Possible Self-Disclosure, and Clear Self-Disclosure) with high inter-annotator agreement (_k_=0.88). We make this data available to the research community. We also release a predictive model trained on this dataset that achieves an accuracy of 81.02%, establishing a strong performance benchmark for this task.

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Identifying Helpful Sentences in Product Reviews

Iftah Gamzu, Hila Gonen, Gilad Kutiel, Ran Levy, Eugene Agichtein

展开摘要

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are saying about products of interest. In this work, we aim to maintain this advantage in situations where extreme brevity is needed, for example, when shopping by voice. We suggest a novel task of extracting a single representative helpful sentence from a set of reviews for a given product. The selected sentence should meet two conditions: first, it should be helpful for a purchase decision and second, the opinion it expresses should be supported by multiple reviewers. This task is closely related to the task of Multi Document Summarization in the product reviews domain but differs in its objective and its level of conciseness. We collect a dataset in English of sentence helpfulness scores via crowd-sourcing and demonstrate its reliability despite the inherent subjectivity involved. Next, we describe a complete model that extracts representative helpful sentences with positive and negative sentiment towards the product and demonstrate that it outperforms several baselines.

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Hyperparameter-free Continuous Learning for Domain Classification in Natural Language Understanding

Ting Hua, Yilin Shen, Changsheng Zhao, Yen-Chang Hsu, Hongxia Jin

展开摘要

Domain classification is the fundamental task in natural language understanding (NLU), which often requires fast accommodation to new emerging domains. This constraint makes it impossible to retrain all previous domains, even if they are accessible to the new model. Most existing continual learning approaches suffer from low accuracy and performance fluctuation, especially when the distributions of old and new data are significantly different. In fact, the key real-world problem is not the absence of old data, but the inefficiency to retrain the model with the whole old dataset. Is it potential to utilize some old data to yield high accuracy and maintain stable performance, while at the same time, without introducing extra hyperparameters? In this paper, we proposed a hyperparameter-free continual learning model for text data that can stably produce high performance under various environments. Specifically, we utilize Fisher information to select exemplars that can “record” key information of the original model. Also, a novel scheme called dynamical weight consolidation is proposed to enable hyperparameter-free learning during the retrain process. Extensive experiments demonstrate baselines provide fluctuated performance which makes them useless in practice. On the contrary, our proposed model significantly and consistently outperforms the best state-of-the-art method by up to 20% in average accuracy, and each of its component contributes effectively to overall performance.

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Hurdles to Progress in Long-form Question Answering

Kalpesh Krishna, Aurko Roy, Mohit Iyyer

展开摘要

The task of long-form question answering (LFQA) involves retrieving documents relevant to a given question and using them to generate a paragraph-length answer. While many models have recently been proposed for LFQA, we show in this paper that the task formulation raises fundamental challenges regarding evaluation and dataset creation that currently preclude meaningful modeling progress. To demonstrate these challenges, we first design a new system that relies on sparse attention and contrastive retriever learning to achieve state-of-the-art performance on the ELI5 LFQA dataset. While our system tops the public leaderboard, a detailed analysis reveals several troubling trends: (1) our system’s generated answers are not actually grounded in the documents that it retrieves; (2) ELI5 contains significant train / validation overlap, as at least 81% of ELI5 validation questions occur in paraphrased form in the training set; (3) ROUGE-L is not an informative metric of generated answer quality and can be easily gamed; and (4) human evaluations used for other text generation tasks are unreliable for LFQA. We offer suggestions to mitigate each of these issues, which we hope will lead to more rigorous LFQA research and meaningful progress in the future.

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Human-like informative conversations: Better acknowledgements using conditional mutual information

Ashwin Paranjape, Christopher Manning

展开摘要

This work aims to build a dialogue agent that can weave new factual content into conversations as naturally as humans. We draw insights from linguistic principles of conversational analysis and annotate human-human conversations from the Switchboard Dialog Act Corpus to examine humans strategies for acknowledgement, transition, detail selection and presentation. When current chatbots (explicitly provided with new factual content) introduce facts into a conversation, their generated responses do not acknowledge the prior turns. This is because models trained with two contexts - new factual content and conversational history - generate responses that are non-specific w.r.t. one of the contexts, typically the conversational history. We show that specificity w.r.t. conversational history is better captured by pointwise conditional mutual information (pcmi_h) than by the established use of pointwise mutual information (pmi). Our proposed method, Fused-PCMI, trades off pmi for pcmi_h and is preferred by humans for overall quality over the Max-PMI baseline 60% of the time. Human evaluators also judge responses with higher pcmi_h better at acknowledgement 74% of the time. The results demonstrate that systems mimicking human conversational traits (in this case acknowledgement) improve overall quality and more broadly illustrate the utility of linguistic principles in improving dialogue agents.

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How to Motivate Your Dragon: Teaching Goal-Driven Agents to Speak and Act in Fantasy Worlds

Prithviraj Ammanabrolu, Jack Urbanek, Margaret Li, Arthur Szlam, Tim Rocktäschel, Jason Weston

展开摘要

We seek to create agents that both act and communicate with other agents in pursuit of a goal. Towards this end, we extend LIGHT (Urbanek et al. 2019)—a large-scale crowd-sourced fantasy text-game—with a dataset of quests. These contain natural language motivations paired with in-game goals and human demonstrations; completing a quest might require dialogue or actions (or both). We introduce a reinforcement learning system that (1) incorporates large-scale language modeling-based and commonsense reasoning-based pre-training to imbue the agent with relevant priors; and (2) leverages a factorized action space of action commands and dialogue, balancing between the two. We conduct zero-shot evaluations using held-out human expert demonstrations, showing that our agents are able to act consistently and talk naturally with respect to their motivations.

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How many data points is a prompt worth?

Teven Le Scao, Alexander Rush

展开摘要

When fine-tuning pretrained models for classification, researchers either use a generic model head or a task-specific prompt for prediction. Proponents of prompting have argued that prompts provide a method for injecting task-specific guidance, which is beneficial in low-data regimes. We aim to quantify this benefit through rigorous testing of prompts in a fair setting: comparing prompted and head-based fine-tuning in equal conditions across many tasks and data sizes. By controlling for many sources of advantage, we find that prompting does indeed provide a benefit, and that this benefit can be quantified per task. Results show that prompting is often worth 100s of data points on average across classification tasks.

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How low is too low? A monolingual take on lemmatisation in Indian languages

Kumar Saunack, Kumar Saurav, Pushpak Bhattacharyya

展开摘要

Lemmatization aims to reduce the sparse data problem by relating the inflected forms of a word to its dictionary form. Most prior work on ML based lemmatization has focused on high resource languages, where data sets (word forms) are readily available. For languages which have no linguistic work available, especially on morphology or in languages where the computational realization of linguistic rules is complex and cumbersome, machine learning based lemmatizers are the way togo. In this paper, we devote our attention to lemmatisation for low resource, morphologically rich scheduled Indian languages using neural methods. Here, low resource means only a small number of word forms are available. We perform tests to analyse the variance in monolingual models’ performance on varying the corpus size and contextual morphological tag data for training. We show that monolingual approaches with data augmentation can give competitive accuracy even in the low resource setting, which augurs well for NLP in low resource setting.

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How Robust are Fact Checking Systems on Colloquial Claims?

Byeongchang Kim, Hyunwoo Kim, Seokhee Hong, Gunhee Kim

展开摘要

Knowledge is now starting to power neural dialogue agents. At the same time, the risk of misinformation and disinformation from dialogue agents also rises. Verifying the veracity of information from formal sources are widely studied in computational fact checking. In this work, we ask: How robust are fact checking systems on claims in colloquial style? We aim to open up new discussions in the intersection of fact verification and dialogue safety. In order to investigate how fact checking systems behave on colloquial claims, we transfer the styles of claims from FEVER (Thorne et al., 2018) into colloquialism. We find that existing fact checking systems that perform well on claims in formal style significantly degenerate on colloquial claims with the same semantics. Especially, we show that document retrieval is the weakest spot in the system even vulnerable to filler words, such as “yeah” and “you know”. The document recall of WikiAPI retriever (Hanselowski et al., 2018) which is 90.0% on FEVER, drops to 72.2% on the colloquial claims. We compare the characteristics of colloquial claims to those of claims in formal style, and demonstrate the challenging issues in them.

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How (Non-)Optimal is the Lexicon?

Tiago Pimentel, Irene Nikkarinen, Kyle Mahowald, Ryan Cotterell, Damian Blasi

展开摘要

The mapping of lexical meanings to wordforms is a major feature of natural languages. While usage pressures might assign short words to frequent meanings (Zipf’s law of abbreviation), the need for a productive and open-ended vocabulary, local constraints on sequences of symbols, and various other factors all shape the lexicons of the world’s languages. Despite their importance in shaping lexical structure, the relative contributions of these factors have not been fully quantified. Taking a coding-theoretic view of the lexicon and making use of a novel generative statistical model, we define upper bounds for the compressibility of the lexicon under various constraints. Examining corpora from 7 typologically diverse languages, we use those upper bounds to quantify the lexicon’s optimality and to explore the relative costs of major constraints on natural codes. We find that (compositional) morphology and graphotactics can sufficiently account for most of the complexity of natural codes—as measured by code length.

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Highly Efficient Knowledge Graph Embedding Learning with Orthogonal Procrustes Analysis

Xutan Peng, Guanyi Chen, Chenghua Lin, Mark Stevenson

展开摘要

Knowledge Graph Embeddings (KGEs) have been intensively explored in recent years due to their promise for a wide range of applications. However, existing studies focus on improving the final model performance without acknowledging the computational cost of the proposed approaches, in terms of execution time and environmental impact. This paper proposes a simple yet effective KGE framework which can reduce the training time and carbon footprint by orders of magnitudes compared with state-of-the-art approaches, while producing competitive performance. We highlight three technical innovations: full batch learning via relational matrices, closed-form Orthogonal Procrustes Analysis for KGEs, and non-negative-sampling training. In addition, as the first KGE method whose entity embeddings also store full relation information, our trained models encode rich semantics and are highly interpretable. Comprehensive experiments and ablation studies involving 13 strong baselines and two standard datasets verify the effectiveness and efficiency of our algorithm.

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Hierarchical Transformer for Task Oriented Dialog Systems

Bishal Santra, Potnuru Anusha, Pawan Goyal

展开摘要

Generative models for dialog systems have gained much interest because of the recent success of RNN and Transformer based models in tasks like question answering and summarization. Although the task of dialog response generation is generally seen as a sequence to sequence (Seq2Seq) problem, researchers in the past have found it challenging to train dialog systems using the standard Seq2Seq models. Therefore, to help the model learn meaningful utterance and conversation level features, Sordoni et al. (2015b), Serban et al. (2016) proposed Hierarchical RNN architecture, which was later adopted by several other RNN based dialog systems. With the transformer-based models dominating the seq2seq problems lately, the natural question to ask is the applicability of the notion of hierarchy in transformer-based dialog systems. In this paper, we propose a generalized framework for Hierarchical Transformer Encoders and show how a standard transformer can be morphed into any hierarchical encoder, including HRED and HIBERT like models, by using specially designed attention masks and positional encodings. We demonstrate that Hierarchical Encoding helps achieve better natural language understanding of the contexts in transformer-based models for task-oriented dialog systems through a wide range of experiments.

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Heterogeneous Graph Neural Networks for Concept Prerequisite Relation Learning in Educational Data

Chenghao Jia, Yongliang Shen, Yechun Tang, Lu Sun, Weiming Lu

展开摘要

Prerequisite relations among concepts are crucial for educational applications, such as curriculum planning and intelligent tutoring. In this paper, we propose a novel concept prerequisite relation learning approach, named CPRL, which combines both concept representation learned from a heterogeneous graph and concept pairwise features. Furthermore, we extend CPRL under weakly supervised settings to make our method more practical, including learning prerequisite relations from learning object dependencies and generating training data with data programming. Our experiments on four datasets show that the proposed approach achieves the state-of-the-art results comparing with existing methods.

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Harnessing Multilinguality in Unsupervised Machine Translation for Rare Languages

Xavier Garcia, Aditya Siddhant, Orhan Firat, Ankur Parikh

展开摘要

Unsupervised translation has reached impressive performance on resource-rich language pairs such as English-French and English-German. However, early studies have shown that in more realistic settings involving low-resource, rare languages, unsupervised translation performs poorly, achieving less than 3.0 BLEU. In this work, we show that multilinguality is critical to making unsupervised systems practical for low-resource settings. In particular, we present a single model for 5 low-resource languages (Gujarati, Kazakh, Nepali, Sinhala, and Turkish) to and from English directions, which leverages monolingual and auxiliary parallel data from other high-resource language pairs via a three-stage training scheme. We outperform all current state-of-the-art unsupervised baselines for these languages, achieving gains of up to 14.4 BLEU. Additionally, we outperform strong supervised baselines for various language pairs as well as match the performance of the current state-of-the-art supervised model for Nepali-English. We conduct a series of ablation studies to establish the robustness of our model under different degrees of data quality, as well as to analyze the factors which led to the superior performance of the proposed approach over traditional unsupervised models.

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HTCInfoMax: A Global Model for Hierarchical Text Classification via Information Maximization

Zhongfen Deng, Hao Peng, Dongxiao He, Jianxin Li, Philip Yu

展开摘要

The current state-of-the-art model HiAGM for hierarchical text classification has two limitations. First, it correlates each text sample with all labels in the dataset which contains irrelevant information. Second, it does not consider any statistical constraint on the label representations learned by the structure encoder, while constraints for representation learning are proved to be helpful in previous work. In this paper, we propose HTCInfoMax to address these issues by introducing information maximization which includes two modules: text-label mutual information maximization and label prior matching. The first module can model the interaction between each text sample and its ground truth labels explicitly which filters out irrelevant information. The second one encourages the structure encoder to learn better representations with desired characteristics for all labels which can better handle label imbalance in hierarchical text classification. Experimental results on two benchmark datasets demonstrate the effectiveness of the proposed HTCInfoMax.

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HONEST: Measuring Hurtful Sentence Completion in Language Models

Debora Nozza, Federico Bianchi, Dirk Hovy

展开摘要

Language models have revolutionized the field of NLP. However, language models capture and proliferate hurtful stereotypes, especially in text generation. Our results show that 4.3% of the time, language models complete a sentence with a hurtful word. These cases are not random, but follow language and gender-specific patterns. We propose a score to measure hurtful sentence completions in language models (HONEST). It uses a systematic template- and lexicon-based bias evaluation methodology for six languages. Our findings suggest that these models replicate and amplify deep-seated societal stereotypes about gender roles. Sentence completions refer to sexual promiscuity when the target is female in 9% of the time, and in 4% to homosexuality when the target is male. The results raise questions about the use of these models in production settings.

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