EMNLP 2022 Papers

Conference on Empirical Methods in Natural Language Processing

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1,439papers

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Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support

Stephen Obadinma, Faiza Khan Khattak, Shirley Wang, Tania Sidhorn, Elaine Lau, Sean Robertson, Jingcheng Niu, Winnie Au, Alif Munim, Karthik Raja Kalaiselvi Bhaskar

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Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology. We combine expertise from academia and industry to bridge the gap and build task/domain-specific Neural Agent Assistants (NAA) with three high-level components for: (1) Intent Identification, (2) Context Retrieval, and (3) Response Generation. In this paper, we outline the pipeline of the NAA’s core system and also present three case studies in which three industry partners successfully adapt the framework to find solutions to their unique challenges. Our findings suggest that a collaborative process is instrumental in spurring the development of emerging NLP models for Conversational AI tasks in industry. The full reference implementation code and results are available at https://github.com/VectorInstitute/NAA.

Industry
Bridging the Training-Inference Gap for Dense Phrase Retrieval

Gyuwan Kim, Jinhyuk Lee, Barlas Oguz, Wenhan Xiong, Yizhe Zhang, Yashar Mehdad, William Yang Wang

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Building dense retrievers requires a series of standard procedures, including training and validating neural models and creating indexes for efficient search. However, these procedures are often misaligned in that training objectives do not exactly reflect the retrieval scenario at inference time. In this paper, we explore how the gap between training and inference in dense retrieval can be reduced, focusing on dense phrase retrieval (Lee et al., 2021) where billions of representations are indexed at inference. Since validating every dense retriever with a large-scale index is practically infeasible, we propose an efficient way of validating dense retrievers using a small subset of the entire corpus. This allows us to validate various training strategies including unifying contrastive loss terms and using hard negatives for phrase retrieval, which largely reduces the training-inference discrepancy. As a result, we improve top-1 phrase retrieval accuracy by 2 3 points and top-20 passage retrieval accuracy by 2 4 points for open-domain question answering. Our work urges modeling dense retrievers with careful consideration of training and inference via efficient validation while advancing phrase retrieval as a general solution for dense retrieval.

Finding
Bridging Fairness and Environmental Sustainability in Natural Language Processing

Marius Hessenthaler, Emma Strubell, Dirk Hovy, Anne Lauscher

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Fairness and environmental impact are important research directions for the sustainable development of artificial intelligence. However, while each topic is an active research area in natural language processing (NLP), there is a surprising lack of research on the interplay between the two fields. This lacuna is highly problematic, since there is increasing evidence that an exclusive focus on fairness can actually hinder environmental sustainability, and vice versa. In this work, we shed light on this crucial intersection in NLP by (1) investigating the efficiency of current fairness approaches through surveying example methods for reducing unfair stereotypical bias from the literature, and (2) evaluating a common technique to reduce energy consumption (and thus environmental impact) of English NLP models, knowledge distillation (KD), for its impact on fairness. In this case study, we evaluate the effect of important KD factors, including layer and dimensionality reduction, with respect to: (a) performance on the distillation task (natural language inference and semantic similarity prediction), and (b) multiple measures and dimensions of stereotypical bias (e.g., gender bias measured via the Word Embedding Association Test). Our results lead us to clarify current assumptions regarding the effect of KD on unfair bias: contrary to other findings, we show that KD can actually decrease model fairness.

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Breakpoint Transformers for Modeling and Tracking Intermediate Beliefs

Kyle Richardson, Ronen Tamari, Oren Sultan, Dafna Shahaf, Reut Tsarfaty, Ashish Sabharwal

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Can we teach models designed for language understanding tasks to track and improve their beliefs through intermediate points in text? Besides making their inner workings more transparent, this would also help make models more reliable and consistent. To this end, we propose a representation learning framework called breakpoint modeling that allows for efficient and robust learning of this type. Given any text encoder and data marked with intermediate states (breakpoints) along with corresponding textual queries viewed as true/false propositions (i.e., the candidate intermediate beliefs of a model), our approach trains models in an efficient and end-to-end fashion to build intermediate representations that facilitate direct querying and training of beliefs at arbitrary points in text, alongside solving other end-tasks. We evaluate breakpoint modeling on a diverse set of NLU tasks including relation reasoning on Cluttr and narrative understanding on bAbI. Using novel proposition prediction tasks alongside these end-tasks, we show the benefit of our T5-based breakpoint transformer over strong conventional representation learning approaches in terms of processing efficiency, belief accuracy, and belief consistency, all with minimal to no degradation on the end-task. To show the feasibility of incorporating our belief tracker into more complex reasoning pipelines, we also obtain state-of-the-art performance on the three-tiered reasoning challenge for the recent TRIP benchmark (23-32% absolute improvement on Tasks 2-3).

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Breaking the Representation Bottleneck of Chinese Characters: Neural Machine Translation with Stroke Sequence Modeling

Zhijun Wang, Xuebo Liu, Min Zhang

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Existing research generally treats Chinese character as a minimum unit for representation. However, such Chinese character representation will suffer two bottlenecks: 1) Learning bottleneck, the learning cannot benefit from its rich internal features (e.g., radicals and strokes); and 2) Parameter bottleneck, each individual character has to be represented by a unique vector. In this paper, we introduce a novel representation method for Chinese characters to break the bottlenecks, namely StrokeNet, which represents a Chinese character by a Latinized stroke sequence (e.g., “凹 (concave)” to “ajaie” and “凸 (convex)” to “aeaqe”). Specifically, StrokeNet maps each stroke to a specific Latin character, thus allowing similar Chinese characters to have similar Latin representations. With the introduction of StrokeNet to neural machine translation (NMT), many powerful but not applicable techniques to non-Latin languages (e.g., shared subword vocabulary learning and ciphertext-based data augmentation) can now be perfectly implemented. Experiments on the widely-used NIST Chinese-English, WMT17 Chinese-English and IWSLT17 Japanese-English NMT tasks show that StrokeNet can provide a significant performance boost over the strong baselines with fewer model parameters, achieving 26.5 BLEU on the WMT17 Chinese-English task which is better than any previously reported results without using monolingual data. Code and scripts are freely available at https://github.com/zjwang21/StrokeNet.

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Break it Down into BTS: Basic, Tiniest Subword Units for Korean

Nayeon Kim, Jun-Hyung Park, Joon-Young Choi, Eojin Jeon, Youjin Kang, SangKeun Lee

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We introduce Basic, Tiniest Subword (BTS) units for the Korean language, which are inspired by the invention principle of Hangeul, the Korean writing system. Instead of relying on 51 Korean consonant and vowel letters, we form the letters from BTS units by adding strokes or combining them. To examine the impact of BTS units on Korean language processing, we develop a novel BTS-based word embedding framework that is readily applicable to various models. Our experiments reveal that BTS units significantly improve the performance of Korean word embedding on all intrinsic and extrinsic tasks in our evaluation. In particular, BTS-based word embedding outperforms the state-of-theart Korean word embedding by 11.8% in word analogy. We further investigate the unique advantages provided by BTS units through indepth analysis.

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Boundary-Driven Table-Filling for Aspect Sentiment Triplet Extraction

Yice Zhang, Yifan Yang, Yihui Li, Bin Liang, Shiwei Chen, Yixue Dang, Min Yang, Ruifeng Xu

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Aspect Sentiment Triplet Extraction (ASTE) aims to extract the aspect terms along with the corresponding opinion terms and the expressed sentiments in the review, which is an important task in sentiment analysis. Previous research efforts generally address the ASTE task in an end-to-end fashion through the table-filling formalization, in which the triplets are represented by a two-dimensional (2D) table of word-pair relations. Under this formalization, a term-level relation is decomposed into multiple independent word-level relations, which leads to relation inconsistency and boundary insensitivity in the face of multi-word aspect terms and opinion terms. To overcome these issues, we propose Boundary-Driven Table-Filling (BDTF), which represents each triplet as a relation region in the 2D table and transforms the ASTE task into detection and classification of relation regions. We also notice that the quality of the table representation greatly affects the performance of BDTF. Therefore, we develop an effective relation representation learning approach to learn the table representation, which can fully exploit both word-to-word interactions and relation-to-relation interactions. Experiments on several public benchmarks show that the proposed approach achieves state-of-the-art performances.

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BotsTalk: Machine-sourced Framework for Automatic Curation of Large-scale Multi-skill Dialogue Datasets

Minju Kim, Chaehyeong Kim, Yong Ho Song, Seung-won Hwang, Jinyoung Yeo

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To build open-domain chatbots that are able to use diverse communicative skills, we propose a novel framework BotsTalk, where multiple agents grounded to the specific target skills participate in a conversation to automatically annotate multi-skill dialogues. We further present Blended Skill BotsTalk (BSBT), a large-scale multi-skill dialogue dataset comprising 300K conversations. Through extensive experiments, we demonstrate that our dataset can be effective for multi-skill dialogue systems which require an understanding of skill blending as well as skill grounding. Our code and data are available at https://github.com/convei-lab/BotsTalk.

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Borrowing Human Senses: Comment-Aware Self-Training for Social Media Multimodal Classification

Chunpu Xu, Jing Li

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Social media is daily creating massive multimedia content with paired image and text, presenting the pressing need to automate the vision and language understanding for various multimodal classification tasks. Compared to the commonly researched visual-lingual data, social media posts tend to exhibit more implicit image-text relations. To better glue the cross-modal semantics therein, we capture hinting features from user comments, which are retrieved via jointly leveraging visual and lingual similarity. Afterwards, the classification tasks are explored via self-training in a teacher-student framework, motivated by the usually limited labeled data scales in existing benchmarks. Substantial experiments are conducted on four multimodal social media benchmarks for image-text relation classification, sarcasm detection, sentiment classification, and hate speech detection. The results show that our method further advances the performance of previous state-of-the-art models, which do not employ comment modeling or self-training.

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Bootstrapping meaning through listening: Unsupervised learning of spoken sentence embeddings

Jian Zhu, Zuoyu Tian, Yadong Liu, Cong Zhang, Chia-Wen Lo

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Inducing semantic representations directly from speech signals is a highly challenging task but has many useful applications in speech mining and spoken language understanding. This study tackles the unsupervised learning of semantic representations for spoken utterances. Through converting speech signals into hidden units generated from acoustic unit discovery, we propose WavEmbed, a multimodal sequential autoencoder that predicts hidden units from a dense representation of speech. Secondly, we also propose S-HuBERT to induce meaning through knowledge distillation, in which a sentence embedding model is first trained on hidden units and passes its knowledge to a speech encoder through contrastive learning. The best performing model achieves a moderate correlation (0.5 0.6) with human judgments, without relying on any labels or transcriptions. Furthermore, these models can also be easily extended to leverage textual transcriptions of speech to learn much better speech embeddings that are strongly correlated with human annotations. Our proposed methods are applicable to the development of purely data-driven systems for speech mining, indexing and search.

Finding
Boosting Natural Language Generation from Instructions with Meta-Learning

Budhaditya Deb, Ahmed Hassan Awadallah, Guoqing Zheng

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Recent work has shown that language models (LMs) trained with multi-task instructional learning (MTIL) can solve diverse NLP tasks in zero- and few-shot settings with improved performance compared to prompt tuning. MTIL illustrates that LMs can extract and use information about the task from instructions beyond the surface patterns of the inputs and outputs. This suggests that meta-learning may further enhance the utilization of instructions for effective task transfer. In this paper we investigate whether meta-learning applied to MTIL can further improve generalization to unseen tasks in a zero-shot setting. Specifically, we propose to adapt meta-learning to MTIL in three directions: 1) Model Agnostic Meta Learning (MAML), 2) Hyper-Network (HNet) based adaptation to generate task specific parameters conditioned on instructions, and 3) an approach combining HNet and MAML. Through extensive experiments on the large scale Natural Instructions V2 dataset, we show that our proposed approaches significantly improve over strong baselines in zero-shot settings. In particular, meta-learning improves the effectiveness of instructions and is most impactful when the test tasks are strictly zero-shot (i.e. no similar tasks in the training set) and are “hard” for LMs, illustrating the potential of meta-learning for MTIL for out-of-distribution tasks.

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Boosting Document-Level Relation Extraction by Mining and Injecting Logical Rules

Shengda Fan, Shasha Mo, Jianwei Niu

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Document-level relation extraction (DocRE) aims at extracting relations of all entity pairs in a document. A key challenge to DocRE lies in the complex interdependency between the relations of entity pairs. Unlike most prior efforts focusing on implicitly powerful representations, the recently proposed LogiRE (Ru et al., 2021) explicitly captures the interdependency by learning logical rules. However, LogiRE requires extra parameterized modules to reason merely after training backbones, and this disjointed optimization of backbones and extra modules may lead to sub-optimal results. In this paper, we propose MILR, a logic enhanced framework that boosts DocRE by Mining and Injecting Logical Rules. MILR first mines logical rules from annotations based on frequencies. Then in training, consistency regularizationis leveraged as an auxiliary loss to penalize instances that violate mined rules. Finally, MILR infers from a global perspective based on integer programming. Compared with LogiRE, MILR does not introduce extra parameters and injects logical rules during both training and inference. Extensive experiments on two benchmarks demonstrate that MILR not only improves the relation extraction performance (1.1%-3.8% F1) but also makes predictions more logically consistent (over 4.5% Logic). More importantly, MILR also consistently outperforms LogiRE on both counts. Code is available at https://github.com/XingYing-stack/MILR.

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Bloom Library: Multimodal Datasets in 300+ Languages for a Variety of Downstream Tasks

Colin Leong, Joshua Nemecek, Jacob Mansdorfer, Anna Filighera, Abraham Owodunni, Daniel Whitenack

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We present Bloom Library, a linguistically diverse set of multimodal and multilingual datasets for language modeling, image captioning, visual storytelling, and speech synthesis/recognition. These datasets represent either the most, or among the most, multilingual datasets for each of the included downstream tasks. In total, the initial release of the Bloom Library datasets covers 363 languages across 32 language families. We train downstream task models for various languages represented in the data, showing the viability of the data for future work in low-resource, multimodal NLP and establishing the first known baselines for these downstream tasks in certain languages (e.g., Bisu [bzi], with an estimated population of 700 users). Some of these first-of-their-kind baselines are comparable to state-of-the-art performance for higher-resourced languages. The Bloom Library datasets are released under Creative Commons licenses on the Hugging Face datasets hub to catalyze more linguistically diverse research in the included downstream tasks.

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Bitext Mining Using Distilled Sentence Representations for Low-Resource Languages

Kevin Heffernan, Onur Çelebi, Holger Schwenk

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Scaling multilingual representation learning beyond the hundred most frequent languages is challenging, in particular to cover the long tail of low-resource languages. We move away from the popular one-for-all multilingual models and focus on training multiple language (family) specific representations, but most prominently enable all languages to still be encoded in the same representational space. We focus on teacher-student training, allowing all encoders to be mutually compatible for bitext mining, and enabling fast learning of new languages. We also combine supervised and self-supervised training, allowing encoders to take advantage of monolingual training data.Our approach significantly outperforms the original LASER encoder. We study very low-resource languages and handle 44 African languages, many of which are not covered by any other model. For these languages, we train sentence encoders and mine bitexts. Adding these mined bitexts yielded an improvement of 3.8 BLEU for NMT into English.

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Biomedical NER for the Enterprise with Distillated BERN2 and the Kazu Framework

Wonjin Yoon, Richard Jackson, Elliot Ford, Vladimir Poroshin, Jaewoo Kang

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In order to assist the drug discovery/development process, pharmaceutical companies often apply biomedical NER and linking techniques over internal and public corpora. Decades of study of the field of BioNLP has produced a plethora of algorithms, systems and datasets. However, our experience has been that no single open source system meets all the requirements of a modern pharmaceutical company. In this work, we describe these requirements according to our experience of the industry, and present Kazu, a highly extensible, scalable open source framework designed to support BioNLP for the pharmaceutical sector. Kazu is a built around a computationally efficient version of the BERN2 NER model (TinyBERN2), and subsequently wraps several other BioNLP technologies into one coherent system.

Industry
BioReader: a Retrieval-Enhanced Text-to-Text Transformer for Biomedical Literature

Giacomo Frisoni, Miki Mizutani, Gianluca Moro, Lorenzo Valgimigli

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The latest batch of research has equipped language models with the ability to attend over relevant and factual information from non-parametric external sources, drawing a complementary path to architectural scaling. Besides mastering language, exploiting and contextualizing the latent world knowledge is crucial in complex domains like biomedicine. However, most works in the field rely on general-purpose models supported by databases like Wikipedia and Books. We introduce BioReader, the first retrieval-enhanced text-to-text model for biomedical natural language processing. Our domain-specific T5-based solution augments the input prompt by fetching and assembling relevant scientific literature chunks from a neural database with ≈60 million tokens centered on PubMed. We fine-tune and evaluate BioReader on a broad array of downstream tasks, significantly outperforming several state-of-the-art methods despite using up to 3x fewer parameters. In tandem with extensive ablation studies, we show that domain knowledge can be easily altered or supplemented to make the model generate correct predictions bypassing the retraining step and thus addressing the literature overload issue.

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BioNLI: Generating a Biomedical NLI Dataset Using Lexico-semantic Constraints for Adversarial Examples

Mohaddeseh Bastan, Mihai Surdeanu, Niranjan Balasubramanian

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Natural language inference (NLI) is critical in many domains requiring complex decision-making, such as the biomedical domain. We introduce a novel semi-supervised procedure that bootstraps biomedical NLI datasets from positive entailment examples present in abstracts of biomedical publications. We focus on challenging texts where the hypothesis includes mechanistic information such as biochemical interactions between two entities. A key contribution of this work is automating the creation of negative examples that are informative without being simplistic. We generate a range of negative examples using nine strategies that manipulate the structure of the underlying mechanisms both with rules, e.g., flip the roles of the entities in the interaction, and, more importantly, by imposing the perturbed conditions as logical constraints in a neuro-logical decoding system (CITATION).We use this procedure to create a novel dataset for NLI in the biomedical domain, called . The accuracy of neural classifiers on this dataset is in the mid 70s F1, which indicates that this NLI task remains to be solved. Critically, we observe that the performance on the different classes of negative examples varies widely, from 97% F1 on the simple negative examples that change the role of the entities in the hypothesis, to barely better than chance on the negative examples generated using neuro-logic decoding.

Finding
BioLORD: Learning Ontological Representations from Definitions for Biomedical Concepts and their Textual Descriptions

François Remy, Kris Demuynck, Thomas Demeester

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This work introduces BioLORD, a new pre-training strategy for producing meaningful representations for clinical sentences and biomedical concepts. State-of-the-art methodologies operate by maximizing the similarity in representation of names referring to the same concept, and preventing collapse through contrastive learning. However, because biomedical names are not always self-explanatory, it sometimes results in non-semantic representations. BioLORD overcomes this issue by grounding its concept representations using definitions, as well as short descriptions derived from a multi-relational knowledge graph consisting of biomedical ontologies. Thanks to this grounding, our model produces more semantic concept representations that match more closely the hierarchical structure of ontologies. BioLORD establishes a new state of the art for text similarity on both clinical sentences (MedSTS) and biomedical concepts (MayoSRS).

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Bilingual Synchronization: Restoring Translational Relationships with Editing Operations

Jitao Xu, Josep Crego, François Yvon

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Machine Translation (MT) is usually viewed as a one-shot process that generates the target language equivalent of some source text from scratch. We consider here a more general setting which assumes an initial target sequence, that must be transformed into a valid translation of the source, thereby restoring parallelism between source and target. For this bilingual synchronization task, we consider several architectures (both autoregressive and non-autoregressive) and training regimes, and experiment with multiple practical settings such as simulated interactive MT, translating with Translation Memory (TM) and TM cleaning. Our results suggest that one single generic edit-based system, once fine-tuned, can compare with, or even outperform, dedicated systems specifically trained for these tasks.

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Bilingual Lexicon Induction for Low-Resource Languages using Graph Matching via Optimal Transport

Kelly Marchisio, Ali Saad-Eldin, Kevin Duh, Carey Priebe, Philipp Koehn

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Bilingual lexicons form a critical component of various natural language processing applications, including unsupervised and semisupervised machine translation and crosslingual information retrieval. In this work, we improve bilingual lexicon induction performance across 40 language pairs with a graph-matching method based on optimal transport. The method is especially strong with low amounts of supervision.

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