NAACL 2021 Papers

There is an emerging interest in the application of natural language processing models to source code processing tasks. One of the major problems in applying deep learning to software engineering is that source code often contains a lot of rare identifiers, resulting in huge vocabularies. We propose a simple, yet effective method, based on identifier anonymization, to handle out-of-vocabulary (OOV) identifiers. Our method can be treated as a preprocessing step and, therefore, allows for easy implementation. We show that the proposed OOV anonymization method significantly improves the performance of the Transformer in two code processing tasks: code completion and bug fixing.

Probes are models devised to investigate the encoding of knowledge—e.g. syntactic structure—in contextual representations. Probes are often designed for simplicity, which has led to restrictions on probe design that may not allow for the full exploitation of the structure of encoded information; one such restriction is linearity. We examine the case of a structural probe (Hewitt and Manning, 2019), which aims to investigate the encoding of syntactic structure in contextual representations through learning only linear transformations. By observing that the structural probe learns a metric, we are able to kernelize it and develop a novel non-linear variant with an identical number of parameters. We test on 6 languages and find that the radial-basis function (RBF) kernel, in conjunction with regularization, achieves a statistically significant improvement over the baseline in all languages—implying that at least part of the syntactic knowledge is encoded non-linearly. We conclude by discussing how the RBF kernel resembles BERT’s self-attention layers and speculate that this resemblance leads to the RBF-based probe’s stronger performance.

We propose a new approach to generate multiple variants of the target summary with diverse content and varying lengths, then score and select admissible ones according to users’ needs. Abstractive summarizers trained on single reference summaries may struggle to produce outputs that achieve multiple desirable properties, i.e., capturing the most important information, being faithful to the original, grammatical and fluent. In this paper, we propose a two-staged strategy to generate a diverse set of candidate summaries from the source text in stage one, then score and select admissible ones in stage two. Importantly, our generator gives a precise control over the length of the summary, which is especially well-suited when space is limited. Our selectors are designed to predict the optimal summary length and put special emphasis on faithfulness to the original text. Both stages can be effectively trained, optimized and evaluated. Our experiments on benchmark summarization datasets suggest that this paradigm can achieve state-of-the-art performance.

In online domain-specific customer service applications, many companies struggle to deploy advanced NLP models successfully, due to the limited availability of and noise in their datasets. While prior research demonstrated the potential of migrating large open-domain pretrained models for domain-specific tasks, the appropriate (pre)training strategies have not yet been rigorously evaluated in such social media customer service settings, especially under multilingual conditions. We address this gap by collecting a multilingual social media corpus containing customer service conversations (865k tweets), comparing various pipelines of pretraining and finetuning approaches, applying them on 5 different end tasks. We show that pretraining a generic multilingual transformer model on our in-domain dataset, before finetuning on specific end tasks, consistently boosts performance, especially in non-English settings.

Spoken language understanding (SLU) extracts the intended mean- ing from a user utterance and is a critical component of conversational virtual agents. In enterprise virtual agents (EVAs), language understanding is substantially challenging. First, the users are infrequent callers who are unfamiliar with the expectations of a pre-designed conversation flow. Second, the users are paying customers of an enterprise who demand a reliable, consistent and efficient user experience when resolving their issues. In this work, we describe a general and robust framework for intent and entity extraction utilizing a hybrid of statistical and rule-based approaches. Our framework includes confidence modeling that incorporates information from all components in the SLU pipeline, a critical addition for EVAs to en- sure accuracy. Our focus is on creating accurate and scalable SLU that can be deployed rapidly for a large class of EVA applications with little need for human intervention.

Early exit mechanism aims to accelerate the inference speed of large-scale pre-trained language models. The essential idea is to exit early without passing through all the inference layers at the inference stage. To make accurate predictions for downstream tasks, the hierarchical linguistic information embedded in all layers should be jointly considered. However, much of the research up to now has been limited to use local representations of the exit layer. Such treatment inevitably loses information of the unused past layers as well as the high-level features embedded in future layers, leading to sub-optimal performance. To address this issue, we propose a novel Past-Future method to make comprehensive predictions from a global perspective. We first take into consideration all the linguistic information embedded in the past layers and then take a further step to engage the future information which is originally inaccessible for predictions. Extensive experiments demonstrate that our method outperforms previous early exit methods by a large margin, yielding better and robust performance.

End-to-end relation extraction aims to identify named entities and extract relations between them. Most recent work models these two subtasks jointly, either by casting them in one structured prediction framework, or performing multi-task learning through shared representations. In this work, we present a simple pipelined approach for entity and relation extraction, and establish the new state-of-the-art on standard benchmarks (ACE04, ACE05 and SciERC), obtaining a 1.7%-2.8% absolute improvement in relation F1 over previous joint models with the same pre-trained encoders. Our approach essentially builds on two independent encoders and merely uses the entity model to construct the input for the relation model. Through a series of careful examinations, we validate the importance of learning distinct contextual representations for entities and relations, fusing entity information early in the relation model, and incorporating global context. Finally, we also present an efficient approximation to our approach which requires only one pass of both entity and relation encoders at inference time, achieving an 8-16× speedup with a slight reduction in accuracy.

The flexibility of the inference process in Variational Autoencoders (VAEs) has recently led to revising traditional probabilistic topic models giving rise to Neural Topic Models (NTM). Although these approaches have achieved significant results, surprisingly very little work has been done on how to disentangle the latent topics. Existing topic models when applied to reviews may extract topics associated with writers’ subjective opinions mixed with those related to factual descriptions such as plot summaries in movie and book reviews. It is thus desirable to automatically separate opinion topics from plot/neutral ones enabling a better interpretability. In this paper, we propose a neural topic model combined with adversarial training to disentangle opinion topics from plot and neutral ones. We conduct an extensive experimental assessment introducing a new collection of movie and book reviews paired with their plots, namely MOBO dataset, showing an improved coherence and variety of topics, a consistent disentanglement rate, and sentiment classification performance superior to other supervised topic models.

We consider the task of linking social media accounts that belong to the same author in an automated fashion on the basis of the content and meta-data of the corresponding document streams. We focus on learning an embedding that maps variable-sized samples of user activity–ranging from single posts to entire months of activity–to a vector space, where samples by the same author map to nearby points. Our approach does not require human-annotated data for training purposes, which allows us to leverage large amounts of social media content. The proposed model outperforms several competitive baselines under a novel evaluation framework modeled after established recognition benchmarks in other domains. Our method achieves high linking accuracy, even with small samples from accounts not seen at training time, a prerequisite for practical applications of the proposed linking framework.

Readers of academic research papers often read with the goal of answering specific questions. Question Answering systems that can answer those questions can make consumption of the content much more efficient. However, building such tools requires data that reflect the difficulty of the task arising from complex reasoning about claims made in multiple parts of a paper. In contrast, existing information-seeking question answering datasets usually contain questions about generic factoid-type information. We therefore present Qasper, a dataset of 5049 questions over 1585 Natural Language Processing papers. Each question is written by an NLP practitioner who read only the title and abstract of the corresponding paper, and the question seeks information present in the full text. The questions are then answered by a separate set of NLP practitioners who also provide supporting evidence to answers. We find that existing models that do well on other QA tasks do not perform well on answering these questions, underperforming humans by at least 27 F1 points when answering them from entire papers, motivating further research in document-grounded, information-seeking QA, which our dataset is designed to facilitate.

Event coreference resolution is an important research problem with many applications. Despite the recent remarkable success of pre-trained language models, we argue that it is still highly beneficial to utilize symbolic features for the task. However, as the input for coreference resolution typically comes from upstream components in the information extraction pipeline, the automatically extracted symbolic features can be noisy and contain errors. Also, depending on the specific context, some features can be more informative than others. Motivated by these observations, we propose a novel context-dependent gated module to adaptively control the information flows from the input symbolic features. Combined with a simple noisy training method, our best models achieve state-of-the-art results on two datasets: ACE 2005 and KBP 2016.

Frame-based state representation is widely used in modern task-oriented dialog systems to model user intentions and slot values. However, a fixed design of domain ontology makes it difficult to extend to new services and APIs. Recent work proposed to use natural language descriptions to define the domain ontology instead of tag names for each intent or slot, thus offering a dynamic set of schema. In this paper, we conduct in-depth comparative studies to understand the use of natural language description for schema in dialog state tracking. Our discussion mainly covers three aspects: encoder architectures, impact of supplementary training, and effective schema description styles. We introduce a set of newly designed bench-marking descriptions and reveal the model robustness on both homogeneous and heterogeneous description styles in training and evaluation.