EMNLP 2024 Papers

Conference on Empirical Methods in Natural Language Processing

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2,379papers

Counted from the official paper list; may differ slightly from the number the conference announced.

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ACE: A LLM-based Negotiation Coaching System

Ryan Shea, Aymen Kallala, Xin Lucy Liu, Michael W. Morris, Zhou Yu

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The growing prominence of LLMs has led to an increase in the development of AI tutoring systems. These systems are crucial in providing underrepresented populations with improved access to valuable education. One important area of education that is unavailable to many learners is strategic bargaining related to negotiation. To address this, we develop a LLM-based Assistant for Coaching nEgotiation (ACE). ACE not only serves as a negotiation partner for users but also provides them with targeted feedback for improvement. To build our system, we collect a dataset of negotiation transcripts between MBA students. These transcripts come from trained negotiators and emulate realistic bargaining scenarios. We use the dataset, along with expert consultations, to design an annotation scheme for detecting negotiation mistakes. ACE employs this scheme to identify mistakes and provide targeted feedback to users. To test the effectiveness of ACE-generated feedback, we conducted a user experiment with two consecutive trials of negotiation and found that it improves negotiation performances significantly compared to a system that doesn’t provide feedback and one which uses an alternative method of providing feedback.

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ACCEPT: Adaptive Codebook for Composite and Efficient Prompt Tuning

Yu-Chen Lin, Wei-Hua Li, Jun-Cheng Chen, Chu-Song Chen

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Prompt Tuning has been a popular Parameter-Efficient Fine-Tuning method attributed to its remarkable performance with few updated parameters on various large-scale pretrained Language Models (PLMs). Traditionally, each prompt has been considered indivisible and updated independently, leading the parameters increase proportionally as prompt length grows. To address this issue, we propose Adaptive Codebook for Composite and Efficient Prompt Tuning (ACCEPT). In our method, we refer to the concept of product quantization (PQ), allowing all soft prompts to share a set of learnable codebook vectors in each subspace, with each prompt differentiated by a set of adaptive weights. We achieve the superior performance on 17 diverse natural language tasks including natural language understanding (NLU) and question answering (QA) tasks by tuning only 0.3% of parameters of the PLMs. Our approach also excels in few-shot and large model settings, highlighting its significant potential.

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AC-EVAL: Evaluating Ancient Chinese Language Understanding in Large Language Models

Yuting Wei, Yuanxing Xu, Xinru Wei, Yangsimin Yangsimin, Yangfu Zhu, Yuqing Li, Di Liu, Bin WU

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Given the importance of ancient Chinese in capturing the essence of rich historical and cultural heritage, the rapid advancements in Large Language Models (LLMs) necessitate benchmarks that can effectively evaluate their understanding of ancient contexts. To meet this need, we present AC-EVAL, an innovative benchmark designed to assess the advanced knowledge and reasoning capabilities of LLMs within the context of ancient Chinese. AC-EVAL is structured across three levels of difficulty reflecting different facets of language comprehension: general historical knowledge, short text understanding, and long text comprehension. The benchmark comprises 13 tasks, spanning historical facts, geography, social customs, art, philosophy, classical poetry and prose, providing a comprehensive assessment framework. Our extensive evaluation of top-performing LLMs, tailored for both English and Chinese, reveals a substantial potential for enhancing ancient text comprehension. By highlighting the strengths and weaknesses of LLMs, AC-EVAL aims to promote their development and application forward in the realms of ancient Chinese language education and scholarly research.

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ABSEval: An Agent-based Framework for Script Evaluation

Sirui Liang, Baoli Zhang, Jun Zhao, Kang Liu

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Recent research indicates that large language models (LLMs) possess a certain degree of script planning capability. However, there is still a lack of focused work on evaluating scripts generated by LLMs. The evaluation of scripts poses challenges due to their logical structure, sequential organization, adherence to commonsense constraints, and open-endedness. In this work, We introduced a novel script evaluation dataset, MCScript, consisting of more than 1,500 script evaluation tasks and steps, and developed an agent-based script evaluation framework, ABSEval, to collaboratively evaluate scripts generated by LLMs. Our experiments demonstrate that ABSEval provides superior accuracy and relevance, aligning closely with human evaluation. We evaluated the script planning capabilities of 15 mainstream LLMs and provided a detailed analysis. Furthermore, we observed phenomena like the key factor influencing the script planning ability of LLM is not parameter size and suggested improvements for evaluating open-ended questions.

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ABLE: Personalized Disability Support with Politeness and Empathy Integration

Kshitij Mishra, Manisha Burja, Asif Ekbal

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In today’s dynamic world, providing inclusive and personalized support for individuals with physical disabilities is imperative. With diverse needs and preferences, tailored assistance according to user personas is crucial. In this paper, we introduce ABLE (Adaptive, Bespoke, Listen and Empathetic), a Conversational Support System for Physical Disabilities. By tracking user personas, including gender, age, and personality traits based on the OCEAN model, ABLE ensures that support interactions are uniquely tailored to each user’s characteristics and preferences. Moreover, integrating politeness and empathy levels in responses enhances user satisfaction and engagement, fostering a supportive and respectful environment. The development of ABLE involves compiling a comprehensive conversational dataset enriched with user profile annotations. Leveraging reinforcement learning techniques and diverse reward mechanisms, ABLE trains a model to generate responses aligned with individual user profiles while maintaining appropriate levels of politeness and empathy. Based on rigorous empirical analysis encompassing automatic and human evaluation metrics based on persona-consistency, politeness accuracy, empathy accuracy, perplexity, and conversation coherence, the efficacy of ABLE is assessed. Our findings underscore ABLE’s success in delivering tailored support to individuals grappling with physical disabilities. To the best of our knowledge, this is the very first attempt towards building a user’s persona-oriented physical disability support system.

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A new approach for fine-tuning sentence transformers for intent classification and out-of-scope detection tasks

Tianyi Zhang, Atta Norouzian, Aanchan Mohan, Frederick Ducatelle

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In virtual assistant (VA) systems it is important to reject or redirect user queries that fall outside the scope of the system. One of the most accurate approaches for out-of-scope (OOS) rejection is to combine it with the task of intent classification on in-scope queries, and to use methods based on the similarity of embeddings produced by transformer-based sentence encoders. Typically, such encoders are fine-tuned for the intent-classification task, using cross-entropy loss. Recent work has shown that while this produces suitable embeddings for the intent-classification task, it also tends to disperse in-scope embeddings over the full sentence embedding space. This causes the in-scope embeddings to potentially overlap with OOS embeddings, thereby making OOS rejection difficult. This is compounded when OOS data is unknown. To mitigate this issue our work proposes to regularize the cross-entropy loss with an in-scope embedding reconstruction loss learned using an auto-encoder. Our method achieves a 1-4% improvement in the area under the precision-recall curve for rejecting out-of-sample (OOS) instances, without compromising intent classification performance.

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A linguistically-motivated evaluation methodology for unraveling model’s abilities in reading comprehension tasks

Elie Antoine, Frederic Bechet, Géraldine Damnati, Philippe Langlais

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We introduce an evaluation methodology for reading comprehension tasks based on the intuition that certain examples, by the virtue of their linguistic complexity, consistently yield lower scores regardless of model size or architecture. We capitalize on semantic frame annotation for characterizing this complexity, and study seven complexity factors that may account for model’s difficulty. We first deploy this methodology on a carefully annotated French reading comprehension benchmark showing that two of those complexity factors are indeed good predictors of models’ failure, while others are less so. We further deploy our methodology on a well studied English benchmark by using chatGPT as a proxy for semantic annotation.Our study reveals that fine-grained linguistically-motivated automatic evaluation of a reading comprehension task is not only possible, but helps understand models’ abilities to handle specific linguistic characteristics of input examples. It also shows that current state-of-the-art models fail with some for those characteristics which suggests that adequately handling them requires more than merely increasing model size.

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A User-Centric Multi-Intent Benchmark for Evaluating Large Language Models

Jiayin Wang, Fengran Mo, Weizhi Ma, Peijie Sun, Min Zhang, Jian-Yun Nie

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Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus on specific predefined model abilities, such as world knowledge, reasoning, etc. Based on these ability scores, it is hard for users to determine which LLM best suits their particular needs. To address these issues, we propose to evaluate LLMs from a user-centric perspective and design this benchmark to measure their efficacy in satisfying user needs under distinct intents. Firstly, we collect 1,846 real-world use cases from a user study with 712 participants from 23 countries. This first-hand data helps us understand actual user intents and needs in LLM interactions, forming the User Reported Scenarios (URS) dataset, which is categorized with six types of user intents. Secondly, based on this authentic dataset, we benchmark 10 LLM services with GPT-4-as-Judge. Thirdly, we show that benchmark scores align well with human preference in both real-world experience and pair-wise annotations, achieving Pearson correlations of 0.95 and 0.94, respectively. This alignment confirms that the URS dataset and our evaluation method establish an effective user-centric benchmark. The dataset, code, and process data are publicly available at https://github.com/Alice1998/URS.

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A Usage-centric Take on Intent Understanding in E-Commerce

Wendi Zhou, TIANYI LI, Pavlos Vougiouklis, Mark Steedman, Jeff Z. Pan

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Identifying and understanding user intents is a pivotal task for E-Commerce. Despite its essential role in product recommendation and business user profiling analysis, intent understanding has not been consistently defined or accurately benchmarked. In this paper, we focus on predicative user intents as “how a customer uses a product”, and pose intent understanding as a natural language reasoning task, independent of product ontologies. We identify two weaknesses of FolkScope, the SOTA E-Commerce Intent Knowledge Graph: category-rigidity and property-ambiguity. They limit its ability to strongly align user intents with products having the most desirable property, and to recommend useful products across diverse categories. Following these observations, we introduce a Product Recovery Benchmark featuring a novel evaluation framework and an example dataset. We further validate the above FolkScope weaknesses on this benchmark. Our code and dataset are available at https://github.com/stayones/Usgae-Centric-Intent-Understanding.

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A Unified Framework for Model Editing

Akshat Gupta, Dev Sajnani, Gopala Anumanchipalli

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ROME and MEMIT are largely believed to be two different model editing algorithms, with the major difference between them being the ability to perform batched edits. In this paper, we unify these two algorithms under a single conceptual umbrella, optimizing for the same goal, which we call the preservation-memorization objective. ROME uses an equality constraint to optimize this objective to perform one edit at a time, whereas MEMIT employs a more flexible least-square constraint that allows for batched edits. We generalize ROME and enable batched editing with equality constraint in the form of EMMET - an Equality-constrained Mass Model Editing algorithm for Transformers, a new batched memory-editing algorithm. EMMET can perform batched-edits up to a batch-size of 10,000, with very similar performance to MEMIT across multiple dimensions. With the introduction of EMMET, we truly unify ROME and MEMIT and show that both algorithms are equivalent in terms of their optimization objective, their abilities (singular and batched editing), their model editing performance and their limitations.

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A Unified Framework and Dataset for Assessing Societal Bias in Vision-Language Models

Ashutosh Sathe, Prachi Jain, Sunayana Sitaram

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Vision-language models (VLMs) have gained widespread adoption in both industry and academia. In this study, we propose a unified framework for systematically evaluating gender, race, and age biases in VLMs with respect to professions. Our evaluation encompasses all supported inference modes of the recent VLMs, including image-to-text, text-to-text, text-to-image, and image-to-image. We create a synthetic, high-quality dataset comprising text and images that intentionally obscure gender, race, and age distinctions across various professions. The dataset includes action-based descriptions of each profession and serves as a benchmark for evaluating societal biases in vision-language models (VLMs). In our benchmarking of popular vision-language models (VLMs), we observe that different input-output modalities result in distinct bias magnitudes and directions. We hope our work will help guide future progress in improving VLMs to learn socially unbiased representations. We will release our data and code.

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A Two-Step Approach for Data-Efficient French Pronunciation Learning

Hoyeon Lee, Hyeeun Jang, Jonghwan Kim, Jaemin Kim

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Recent studies have addressed intricate phonological phenomena in French, relying on either extensive linguistic knowledge or a significant amount of sentence-level pronunciation data. However, creating such resources is expensive and non-trivial. To this end, we propose a novel two-step approach that encompasses two pronunciation tasks: grapheme-to-phoneme and post-lexical processing. We then investigate the efficacy of the proposed approach with a notably limited amount of sentence-level pronunciation data. Our findings demonstrate that the proposed two-step approach effectively mitigates the lack of extensive labeled data, and serves as a feasible solution for addressing French phonological phenomena even under resource-constrained environments.

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A Training Data Recipe to Accelerate A* Search with Language Models

Devaansh Gupta, Boyang Li

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Combining Large Language Models (LLMs) with heuristic search algorithms like A* holds the promise of enhanced LLM reasoning and scalable inference. To accelerate training and reduce computational demands, we investigate the coreset selection problem for the training data of LLM heuristic learning. Few methods to learn the heuristic functions consider the interaction between the search algorithm and the machine learning model. In this work, we empirically disentangle the requirements of A* search algorithm from the requirements of the LLM to generalise on this task. Surprisingly, we find an overlap between their requirements; A* requires more accurate predictions on search nodes near the goal, and LLMs need the same set of nodes for effective generalisation. With these insights, we derive a data-selection distribution for learning LM-based heuristics. On three classical planning domains, maze navigation, Sokoban and sliding tile puzzles, our technique reduces the number of iterations required to find the solutions by up to 15x, with a wall-clock speed-up of search up to 5x. The code has been made available at https://github.com/devaansh100/a_star.

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A Thorough Examination of Decoding Methods in the Era of LLMs

Chufan Shi, Haoran Yang, Deng Cai, Zhisong Zhang, Yifan Wang, Yujiu Yang, Wai Lam

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Decoding methods play an indispensable role in converting language models from next-token predictors into practical task solvers. Prior research on decoding methods, primarily focusing on task-specific models, may not extend to the current era of general-purpose large language models (LLMs). Moreover, the recent influx of decoding strategies has further complicated this landscape. This paper provides a comprehensive and multifaceted analysis of various decoding methods within the context of LLMs, evaluating their performance, robustness to hyperparameter changes, and decoding speeds across a wide range of tasks, models, and deployment environments. Our findings reveal that decoding method performance is notably task-dependent and influenced by factors such as alignment, model size, and quantization. Intriguingly, sensitivity analysis exposes that certain methods achieve superior performance at the cost of extensive hyperparameter tuning, highlighting the trade-off between attaining optimal results and the practicality of implementation in varying contexts.

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A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendations

Md Tahmid Rahman Laskar, Sawsan Alqahtani, M Saiful Bari, Mizanur Rahman, Mohammad Abdullah Matin Khan, Haidar Khan, Israt Jahan, Amran Bhuiyan, Chee Wei Tan, Md Rizwan Parvez, Enamul Hoque, Shafiq Joty, Jimmy Huang

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Large Language Models (LLMs) have recently gained significant attention due to their remarkable capabilities in performing diverse tasks across various domains. However, a thorough evaluation of these models is crucial before deploying them in real-world applications to ensure they produce reliable performance. Despite the well-established importance of evaluating LLMs in the community, the complexity of the evaluation process has led to varied evaluation setups, causing inconsistencies in findings and interpretations. To address this, we systematically review the primary challenges and limitations causing these inconsistencies and unreliable evaluations in various steps of LLM evaluation. Based on our critical review, we present our perspectives and recommendations to ensure LLM evaluations are reproducible, reliable, and robust.

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A Systematic Analysis of Large Language Models as Soft Reasoners: The Case of Syllogistic Inferences

Leonardo Bertolazzi, Albert Gatt, Raffaella Bernardi

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The reasoning abilities of Large Language Models (LLMs) are becoming a central focus of study in NLP. In this paper, we consider the case of syllogistic reasoning, an area of deductive reasoning studied extensively in logic and cognitive psychology. Previous research has shown that pre-trained LLMs exhibit reasoning biases, such as content effects, avoid answering that no conclusion follows, align with human difficulties, and struggle with multi-step reasoning. We contribute to this research line by systematically investigating the effects of chain-of-thought reasoning, in-context learning (ICL), and supervised fine-tuning (SFT) on syllogistic reasoning, considering syllogisms with conclusions that support or violate world knowledge and with multiple premises. Crucially, we go beyond the standard focus on accuracy, with an in-depth analysis of the conclusions generated by the models. Our results suggest that the behavior of pre-trained LLMs can be explained by heuristics studied in cognitive science and that both ICL and SFT improve model performance on valid inferences, although only the latter can mitigate most reasoning biases while being consistent.

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A Survey on Open Information Extraction from Rule-based Model to Large Language Model

Liu Pai, Wenyang Gao, Wenjie Dong, Lin Ai, Ziwei Gong, Songfang Huang, Li ZongSheng, Ehsan Hoque, Julia Hirschberg, Yue Zhang

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Open Information Extraction (OpenIE) represents a crucial NLP task aimed at deriving structured information from unstructured text, unrestricted by relation type or domain. This survey paper provides an overview of OpenIE technologies spanning from 2007 to 2024, emphasizing a chronological perspective absent in prior surveys. It examines the evolution of task settings in OpenIE to align with the advances in recent technologies. The paper categorizes OpenIE approaches into rule-based, neural, and pre-trained large language models, discussing each within a chronological framework. Additionally, it highlights prevalent datasets and evaluation metrics currently in use. Building on this extensive review, this paper systematically reviews the evolution of task settings, data, evaluation metrics, and methodologies in the era of large language models, highlighting their mutual influence, comparing their capabilities, and examining their implications for open challenges and future research directions.

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A Survey on Natural Language Counterfactual Generation

Yongjie Wang, Xiaoqi Qiu, Yu Yue, Xu Guo, Zhiwei Zeng, Yuhong Feng, Zhiqi Shen

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Natural language counterfactual generation aims to minimally modify a given text such that the modified text will be classified into a different class. The generated counterfactuals provide insight into the reasoning behind a model’s predictions by highlighting which words significantly influence the outcomes. Additionally, they can be used to detect model fairness issues and augment the training data to enhance the model’s robustness. A substantial amount of research has been conducted to generate counterfactuals for various NLP tasks, employing different models and methodologies. With the rapid growth of studies in this field, a systematic review is crucial to guide future researchers and developers. To bridge this gap, this survey provides a comprehensive overview of textual counterfactual generation methods, particularly those based on Large Language Models. We propose a new taxonomy that systematically categorizes the generation methods into four groups and summarizes the metrics for evaluating the generation quality. Finally, we discuss ongoing research challenges and outline promising directions for future work.

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A Survey on In-context Learning

Qingxiu Dong, Lei Li, Damai Dai, Ce Zheng, Jingyuan Ma, Rui Li, Heming Xia, Jingjing Xu, Zhiyong Wu, Baobao Chang, Xu Sun, Zhifang Sui

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With the increasing capabilities of large language models (LLMs), in-context learning (ICL) has emerged as a new paradigm for natural language processing (NLP), where LLMs make predictions based on contexts augmented with a few examples. It has been a significant trend to explore ICL to evaluate and extrapolate the ability of LLMs. In this paper, we aim to survey and summarize the progress and challenges of ICL. We first present a formal definition of ICL and clarify its correlation to related studies. Then, we organize and discuss advanced techniques, including training strategies, prompt designing strategies, and related analysis. Additionally, we explore various ICL application scenarios, such as data engineering and knowledge updating. Finally, we address the challenges of ICL and suggest potential directions for further research. We hope that our work can encourage more research on uncovering how ICL works and improving ICL.

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A Survey on Detection of LLMs-Generated Content

Xianjun Yang, Liangming Pan, Xuandong Zhao, Haifeng Chen, Linda Ruth Petzold, William Yang Wang, Wei Cheng

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The burgeoning capabilities of advanced large language models (LLMs) such as ChatGPT have led to an increase in synthetic content generation with implications across a variety of sectors, including media, cybersecurity, public discourse, and education. As such, the ability to detect LLMs-generated content has become of paramount importance. We aim to provide a detailed overview of existing detection strategies and benchmarks, scrutinizing their differences and identifying key challenges and prospects in the field, advocating for more adaptable and robust models to enhance detection accuracy. We also posit the necessity for a multi-faceted approach to defend against various attacks to counter the rapidly advancing capabilities of LLMs. To the best of our knowledge, this work is the first comprehensive survey on the detection in the era of LLMs. We hope it will provide a broad understanding of the current landscape of LLMs-generated content detection, and we have maintained a website to consistently update the latest research as a guiding reference for researchers and practitioners.

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